3 Ways to Promote Accountability With Your Security Guards
In the security industry, accountability is critical. Without accountability, your entire business suffers because nobody can rely on your security team to deliver results. Accountability is the cornerstone of any successful business, and at PatrolScan, we take that seriously.
At PatrolScan, we offer state-of-the-art guard tour systems that are guaranteed to get you better performance out of your guards. We also have a few tips to help your managers instill accountability principles within your team.
1. Encourage teamwork.
It’s important for each member of your security team to feel like he’s a part of the group. Try to use the word “we” as often as possible. For example, remind your employees that “We are a team” and that “We are all responsible for the security of the establishment.”
Using this one simple word can have positive long-term effects on the accountability of your employees. Making your employees feel like they are part of the bigger picture is an essential strategy for any successful organization.
2. Provide the right training.
If you want your security guards to perform their jobs to the best of their ability, then you need to train them right from the beginning. Ensure that your entire team has the appropriate skills and training that’s needed to respond to scenarios, remain alert, and file the correct reports.
When you emphasize training, it sets a standard for accountability because your team will be equipped to perform as desired. Try to set up monthly meetups where your employees have the chance to interact with one another and review any questions that they might have about their job duties. Give suggestions when possible for better performance strategies.
3. Offer assistance.
One of the best ways that you can guarantee accountability with your security team is by offering assistance when needed. Help them out by providing positive feedback every week.
It’s always easy to focus on what you want to see improved, but it’s equally important to make an effort to note what you are happy with, as well. Correct actions and review incidents as soon as they happen rather than waiting for annual performance reviews.
Learn more by contacting us at 1-800-878-SCAN(7226).